CyberGhost review

Supported Devices

If you have a device you want to protect, there’s a good chance CyberGhost is compatible. They offer dedicated apps for Windows, Mac OS, Android, iOS. You’ll also find manual set up guides for Chrome OS, Linux, game consoles, routers, and more in their extensive knowledge base.

Ease of Use

If you’re worried about technical terms and confusing menus, CyberGhost consistently ranked high for usability from online reviewers. The service uses simple menus based on how you want to use the service.

For example, if you want to protect your connection while torrenting, click the “Torrenting” button. Want to stream your favorite TV show from across the pond? Click the “Streaming” button. CyberGhost takes care of the rest.

If you’d prefer to manually configure things, you can set everything yourself as well.

Make Use Of says, “CyberGhost is a secure, fast VPN. And its easy-to-use desktop client helps to break down the mystery surrounding VPNs.”

Simultaneous Connections

While many services allow you to connect multiple devices, CyberGuard offers one of the most generous limits we’ve seen with up to 7 devices connected at once. There are also no limitations on the servers you can connect to with each one.

Included Features

CyberGhost offers a comprehensive set of features to make it easy to use your Internet connection privately or protect your information when using less-secure connections -- such as the Wi-Fi at your local cafe.

Popular features include:

• Speed monitors
• Ad, malware, and tracking blocking
• IP and DNS leak protection
• Streaming region unlocking
• Kill switch
• Data compression

They also support the OpenVPN, L2TP-IPsec, IKEv2, and PPTP protocols and AES-256 military-grade encryption to ensure you’re always protected.

Privacy and Logging

CyberGhost is headquartered in Romania outside 14-Eyes jurisdiction. While the company recently changed ownership, reviews indicate that services have remained secure, and that logging appears minimal. They log some basic information -- including connection times and locations. However, this information is anonymized and not tied to your account so while they might not offer true “zero logging” their logging should be harmless enough.

Performance

Reviews rank download and upload speeds with this provider firmly in the middle of the pack. However, with 3,500+ servers across 58 countries, you should have no trouble finding a server that will offer the speeds you need.

We found no mentions of lag concerns or buffering while streaming -- particularly when connected to one of the dedicated streaming servers.

The VPN Lab says, “Like with most VPNs, your speed will suffer a bit. However, this has nothing to do with CyberGhost. It is completely normal to experience somewhat slower speeds while using a VPN than when accessing the Internet without one. That being said, we noticed only slight diminishment in speed during our tests and we had no problem streaming HD video content, without any annoying glitches.”

Support

Support appears to be stellar with one caveat -- chat and email support are only available during European working hours. So depending on your location, this might less than ideal. However, you’ll also find a comprehensive knowledge base on their site to help you troubleshoot issues during non-business hours.

The VPN Lab notes, “... the customer service reps we have talked to while researching for this CyberGhost review have been friendly, helpful, and knowledgeable.”

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Summary

Overall, reviews for CyberGhost are positive. They’re not the fastest provider available, but their rates are competitive and their simultaneous device allowance is one of the largest available. They also offer user-friendly apps perfect for VPN newcomers and seasoned experts alike.

Android Authority says, “CyberGhost does everything we’ve come to expect from the best VPN services around. The easy-to-use and self-explanatory UI is a positive, its zero logging policy is a huge plus and, at least with its long-term plans, it’s extremely affordable.”

PC World says, “CyberGhost continues to build on its strengths, and while it still doesn’t beat our top pick, Mullvad, it will continue to be our runner-up for the best VPN you can get.”